Digital Communications Specialist (English + Spanish)

Daily tasks

1. Create and distribute mass mailings

• Distribute mass communication campaigns for a portfolio of countries in a timely and efficient manner
• Develop communication strategies to ensure the optimal mix, frequency, and effectiveness of partner communications
• Check content quality and accuracy to ensure relevance for the target audience
• Implement branding and user experience best practices Observe GDPR standards and provide profiling change requests based on analytics
• Manage mass mailing targets and perform analysis to continually improve results

1. Publish and maintain Partner Portal content

• Create and publish banners, announcements, and articles
• Become a subject matter expert on Partner Portal navigation for your respective portfolio of countries
• Troubleshoot content issues
• Deliver webinars to new Partner Portal users

Additional responsibilities

• Translate short amounts of English content and artwork into local language(s) as necessary Provide monthly and quarterly structured feedback for areas of improvement and best practices
• Actively participate in regular team activities (weekly meetings, calls, forums, and projects)
• Build long-term relationships with key stakeholders

• Excellent communication skills – both written and oral in English and Spanish
• Meticulous attention to detail and proven editorial skills
• Above-average knowledge of Microsoft Excel Established understanding of HTML and ideally at least one editor (such as Dreamweaver or SharePoint Designer)
• Graphic editing skills in Photoshop, Illustrator, or Gimp Highly motivated, whether you’re in the office or working remotely Excellent time-management skills and the ability to meet deadlines